OUR PROCESS


  • Insight

    DCS will take the time to fully understand your school, your goals, and any challenges affecting performance.

  • Future-proofing

    ‘The Big Picture’… We’ll think ahead about your projected needs, and only provide an IT service or system which aligns with your long-term plans and objectives.

  • Education & Inspiration

    To help your school reach its full potential, our partnership with you includes keeping you up-to-date on new software, hardware and advances in IT.

SUPPORT AGREEMENTS


Regular Preventative Maintenance Visits
DCS can provide regular onsite support for a set amount of time per week or month. This frees Principals and teachers from spending valuable time supporting the IT infrastructure and leaves them available to do what they do best, educate our children.

Flexible Agreements
Support is tailored to suit each individual education provider. Agreements can include a fixed price per month based on the number of devices, regardless of what needs to be done.

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APPLE & WINDOWS


We support Apple and Windows devices and platforms, e.g. iPads, Apple Macs, Windows 7 and Windows 8.  DCS also provides onsite support for the systems used to manage them, including Servers and any Cloud-based environments such as Google Apps For Education (GAFE), wireless networks including Ubiquiti & Ruckus, and switching network like Allied Telesis.

CONTACT US TODAY

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ONSITE SUPPORT


To free-up teachers and office/admin staff, we support schools and educational organisations, with onsite visits either adhoc or on a scheduled, regular basis.

DCS can manage any or all of your IT needs, including:

  • Wireless networks
  • LAN networks
  • Cloud infrastructure
  • Security and firewalls liaising with Fibre/Network providers
  • Telecommunications (e.g. migrate to VoIP internet phone systems)

Service Agreements
Regular onsite support at a fixed cost, for a set number of hours, e.g. 1-2 hours every few weeks – the hours can also be varied. DCS also provides support outside school hours, in school holidays, and remotely.

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WIRELESS DESIGN & SUPPORT


Wireless Broadband Networking
With educational devices needing to be mobile, DCS works with and maintains a wide range of wireless infrastructure, including Ubiquiti UniFi and Ruckus. These are setup to best practice standards and can be customised to suit the need of the school.

Ruckus Big Dog Partner
DCS is a Registered Partner for Ruckus, the wireless platform preferred by the Ministry of Education. This gives us access to educational pricing and equipment. We ensure configuration is done to best practice and install upgrades to existing Ruckus including Zone Director software, additional aerials and placement designed for the best coverage.

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DCS can also provide ongoing support.

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CLOUD SERVICES


Secure offsite cloud backups of your critical school data can be stored in our locally hosted cloud backup server. This is located in Mid Canterbury to ensure data is quickly accessible when required.

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VoIP


Voice over IP (VoIP) Telephone Systems 

Low Line & Call Costs
Cut costs by placing and receiving phone calls using the internet. DCS can implement a VoIP system, manage the transition, training and all ongoing changes.

Extra phone lines & features can be easily added without installing hardware in your existing system, e.g:

  • Caller ID
  • Voicemail
  • Emailing voicemail to email
  • Detailed, real-time call records
  • Call recording

CONTACT US TODAY

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NETWORK DESIGN & SUPPORT


Plan Ahead
Your Network needs to be designed to allow for growth. Before fit-out, DCS can help design your Network, install, document, configure and commission it. This includes:

  • Cabling – Locations & arrange Electrician.
  • Internet & WiFi Connections – Broadband/Satellite/High Speed Fibre Optic, check traffic usage. How many sites, staff and devices? Is remote access needed?
  • Hosting – Onsite or offsite Cloud-based Server?
  • Devices – Which devices? Suitable for the Network? Check what Internet speed in needed.
  • Security – e.g. Separate Networks for guests & staff devices.
  • Phone line locations.
  • Phone Systems – e.g. Switches, Internet Phones, VoIP, Video Conferencing Build in scalability – especially if 20+ staff.

DCS can also recommend providers for other infrastructure.

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DO YOU NEED HELP, ADVICE OR SUPPORT WITH YOUR IT SYSTEM?


  • Darryn Franklin
    Darryn Franklin
  • Gael Franklin
    Gael Franklin
  • David Norton
    David Norton
  • Debbie Wilson
    Debbie Wilson

OUR PROS CAN DELIVER SYSTEMS AND SOLUTIONS FOR ALL SCHOOL REQUIREMENTS

Delivering systems and solutions for your school’s needs.